Please read these Terms carefully. By booking a consultation, signing a service agreement, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
Section 01
Acceptance of Terms
These Terms of Service constitute a legally binding agreement between you ("Client") and CDG Solutions LLC ("Company," "we," "us," or "our"), a limited liability company registered in the State of Kentucky.
By accessing our website at www.cdgsolutionsgroup.com, booking a consultation, or executing a service agreement with CDG Solutions LLC, you agree to these Terms in their entirety. If you do not agree, please do not use our website or services.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of our services following any modification constitutes your acceptance.
Section 02
Services Description
CDG Solutions LLC provides the following financial consulting and advisory services:
Credit Profile Optimization
Advisory services involving analysis of consumer credit reports, identification of inaccurate or unverifiable information, development of personalized strategies, and education regarding consumer rights under the FCRA and FDCPA. All credit-related services are delivered in compliance with the Credit Repair Organizations Act (CROA), 15 U.S.C. § 1679 et seq.
Business Funding Advisory
Consultative services designed to identify, evaluate, and facilitate introductions between clients and third-party lenders for the purpose of business capital acquisition. CDG Solutions LLC is not a lender and does not make credit decisions. All funding approvals are subject to lender-specific requirements and are not guaranteed.
Personal Capital Advisory
Consultative services to help individual clients identify and access personal funding products through our network of third-party financial institutions. CDG Solutions LLC does not extend credit and is not responsible for lender decisions.
CDG Solutions LLC is not a law firm, bank, or licensed lender. Our services are educational, advisory, and consultative in nature. Nothing we communicate constitutes legal advice. Clients requiring legal counsel should consult a licensed attorney.
Section 03
Client Responsibilities
To receive our services, clients agree to the following:
- Accurate Information: You agree to provide accurate, complete, and truthful information. Providing false or misleading information may result in immediate termination of services without refund
- Cooperation: You agree to cooperate with reasonable requests for documentation, authorization, and communication necessary to deliver agreed-upon services
- Lawful Use: You agree to use our services only for lawful purposes and in accordance with these Terms
- No Unauthorized Use: You agree not to misrepresent our services or use information we provide to engage in fraudulent activity
- Timely Response: You agree to respond to communications from our team in a timely manner to avoid delays in service delivery
Section 04
Fees & Payment
CDG Solutions LLC offers flexible pricing structures including monthly subscription plans and flat-fee engagements. All fees are clearly disclosed in your written service agreement prior to the commencement of any services.
Monthly Subscription
Our primary pricing model is a monthly subscription. Subscription fees are billed on a recurring basis per the terms in your service agreement. Subscriptions may be cancelled in accordance with Section 5 of these Terms.
Flat-Fee Services
Certain services may be offered on a flat-fee basis as outlined in your individual service agreement. All flat-fee terms, payment schedules, and deliverables will be specified in writing prior to engagement.
CROA Fee Compliance
In compliance with CROA, CDG Solutions LLC does not charge or collect any fee for credit profile optimization services before such services have been fully performed, except as otherwise permitted by applicable law.
Late Payments
Failure to remit payment per your service agreement may result in suspension or termination of services. CDG Solutions LLC reserves the right to pursue collection of outstanding balances through lawful means.
CROA Notice: You have the right to cancel your service agreement within 3 business days of signing, without penalty or obligation. See Section 5 for full cancellation details.
Section 05
Cancellation & Refund Policy
3-Day Right to Cancel (CROA)
Per CROA (15 U.S.C. § 1679e), you have the right to cancel any credit profile optimization service agreement within three (3) business days of signing, without any penalty or obligation. Cancellation must be submitted in writing to chase@cdgsolutionsgroup.com.
Monthly Subscription Cancellation
Monthly subscription clients may cancel at any time with written notice to chase@cdgsolutionsgroup.com. Cancellations take effect at the end of the current billing cycle. No partial refunds will be issued for unused days within a billing period unless otherwise agreed in writing.
Flat-Fee Cancellation
For flat-fee engagements cancelled after the 3-business-day CROA window, cancellation terms are governed by the specific provisions of your service agreement. Fees for services already rendered may not be refundable.
Refund Requests
CDG Solutions LLC is committed to resolving all disputes fairly and in good faith. To request a refund or submit a cancellation, contact us at chase@cdgsolutionsgroup.com or (888) 746-5790.
Section 06
Disclaimers & Limitation of Liability
No Guarantee of Results
CDG Solutions LLC makes no guarantee regarding specific outcomes including credit score increases, funding approval, removal of specific items from credit reports, or any particular financial result. Individual outcomes vary and depend on multiple factors outside our control.
Third-Party Lender Decisions
CDG Solutions LLC is not responsible for the decisions of third-party lenders, creditors, or financial institutions. Approval for funding is solely at the discretion of the applicable lender and is not guaranteed.
Limitation of Liability
To the maximum extent permitted by applicable law, CDG Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability to any client shall not exceed the total fees paid by that client in the 90 days preceding the claim.
Important: Testimonials and client results displayed on our website are for illustrative purposes only. They do not guarantee or predict future results. Individual results will vary based on each client's unique financial situation.
Section 07
Prohibited Conduct
When using CDG Solutions LLC's website or services, you agree not to:
- Provide false, fraudulent, or misleading information in connection with any service
- Use our services for any unlawful purpose or in violation of any applicable law
- Attempt to reverse-engineer, scrape, or copy any portion of our website or proprietary processes
- Harass, threaten, or engage in abusive conduct toward our staff or representatives
- Circumvent any security measures or access controls on our website
- Use our services to facilitate identity theft, fraud, or any other criminal activity
Violation of any of these prohibitions may result in immediate termination of services and may be reported to appropriate law enforcement authorities.
Section 08
Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to its conflict of law provisions.
Dispute Resolution
In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in Kentucky, per the rules of the American Arbitration Association, except where prohibited by law.
CDG Solutions LLC
Email: chase@cdgsolutionsgroup.com
Phone: (888) 746-5790
Address: 710 East Main Street, Suite 100, Lexington, KY 40502
State of Registration: Kentucky
